Neuer Job: SR Suntour Düsseldorf GmbH: Zweiradmechaniker (m/w/d) – Technical Promoter (Düsseldorf, Nordrhein-Westfalen, DE)

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Physical Demands

· Ability to drive

· Ability to travel

· Ability to lift cartons up to 30kgs

DUTIES AND RESPONSIBILITIES:

Ø Customer Service

· Taking care of e-mail and telephone service (for consumers, dealers and OEMs) on time

· Physical repair of any kind of SR Suntour E bike Components and E bike related service, software update, and other need to maintain customer service.

Ø E bike workshop

· Use test machine and test method to Investigate root cause of problem occurred on bike

· Analyze problem and suggest the improvement method

Ø Tech Promotion

· Giving dealer & distributor seminars

· Attending festivals and trade shows

Ø Rework

· Supporting rework action at customer´s locations

· Rework at SR Suntour subsidiaries

.

Ø Others

· Identify the needs for tools and maintain working quality.

· Promote all the activities for improving and increasing the level of technical knowledge of SR Suntour products, inside and outside the SR Suntour organization.

· Report of missing spare parts/ support service manager on parts need analysis

· Close communication with other SR Suntour service centres.

· Maintain the 5S of work shop

· Support on SR Suntour Development need of bike building and maintain.

· Other duties as assigned to maintain company operation

Financial Duties and Responsibilities

· Trying to work cost efficient for service activities

Essential Qualifications

High School graduated, ideally electrical engineering related or work experience
Educated in bicycle or two-wheel mechanic
Fluency in German and English
Excel / Outlook
ERP software.
Job Types: Full-time, Contract

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Re: Neuer Job: SR Suntour Düsseldorf GmbH: Zweiradmechaniker (m/w/d) – Technical Promoter (Düsseldorf, Nordrhein-Westfalen, DE)
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